Organizations often have tasks that require tracking of data. For organizations that have software development experience, tickets are a familiar concept. For other organizations, the concept of having a ticket that tracks progress avail to be viewed by other members of the organization can radically reduce the amount of overhead involved in managing and completing tasks. Group commons provides its "Ticket" Module to help organizations track their tasks both at a project level and more generally.
The "Ticket" Module is integrated with the "Contact Us" module, as well as being integrated with the "Project" Module